Simplicity Automotive : Simplicity : CRM That's Simple

Simplicity Systems

Simplicity Automotive has been specially designed to cater for a specific vertical market in which the company has gained an extraordinary experience and expertise over the years.

It integrates a number of Simplicity modules together with modules that have been purpose-built for the automotive industry - with the result that simplicity is able to offer a tailor-made product for those automotive brands wanting to run a sophisticated driver care programme.

Fleet Management
Dealer Management
Customer Interaction Studio
Simplicity Multimedia Contact Centre with Case Management
Simplicity Loyalty
Simplicity Analytics
Simplicity On-line
Simplicity Organiser
Simplicity Professional

Dealer Staff Training and Qualifications

Either paid or unpaid billing engine and separate debtors for billing.

Events

Dealer events, launches for customer and fleet, either paid or unpaid. Billing engine and separate debtors for billing.

Customer Events

Product launches, drive days, etc.

On-line Shop

People can purchase with their credit cards or use vouchers that dealers may provide to customers.

Loyalty

Fleet and Customer Loyalty programmes either integrated with MasterCard or separate.

On-line Surveys all user created

> Surveys
> Lead Generation follow-up
> Appointment confirmation
> Profile maintenance

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Enterprise CRM

Simplicity CRM System provides you with a powerful, yet easily usable CRM engine, that records all in-bound and out-bound communication with the customer … enabling a greater understanding of their needs, and therefore facilitating a potentially more rewarding relationship.

Customer Interaction Studio

Simplicity Customer Interaction Studio provides a potent tool for the marketer who is comfortable operating in a sophisticated direct marketing environment.

Sales Force Automation

Simplicity Sales Force allows today's Handheld Business Devices to achieve real-time data processing required to replace representatives' laptops and remote users' desktops. Powerful, technology-in-you-palm is now a reality.

Call Centre

Simplicity Call Centre delivers on in-bound and out-bound features for telemarketers that have been promised for years, Call Centre is a database engine that is driven by natural teleconversation - rather than a system that inflicts simple questions, and demands facile responses.

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