Simplicity Online : Simplicity : CRM That's Simple

Simplicity Systems

Taking your business to the world...

More and more, customers are not only becoming used to dealing with you on-line, but wanting to do so. The web has become the fastest growing channel for customer interaction .. customers now expect businesses to intelligently accept and generate communication through an internet portal.

Do customers expect to find you online?

Just think for a moment what people are already doing on-line … and not only feeling comfortable with the on-line channel, but treating it as their preferred channel of communication and transaction.

Simplicity On-line can provide an on-line front-end to your business.

RESERVATIONS
Eg. Airlines, accommodation, events, etc.
INFORMATION
Eg. Enquiries, requests for information, surveys, personal detail maintenance, warranties, etc.
PROMOTIONS
Eg. Competition entries, registrations, etc.
TRANSACTIONS
Eg. Subscriptions, on-line shopping, on-line ordering, etc.

The BIG benefit!

Simplicity On-line delivers you a virtual presence to the world, taking your business beyond the constraints of a physical branch, factory or shop location, and beyond the physical territories covered by your personal representatives and agents.

Simplicity On-line makes it easy for your customers to do business with you from their home or workplace, or in fact anywhere in the world.

For more information, click here to contact us.

Enterprise CRM

Simplicity CRM System provides you with a powerful, yet easily usable CRM engine, that records all in-bound and out-bound communication with the customer … enabling a greater understanding of their needs, and therefore facilitating a potentially more rewarding relationship.

Customer Interaction Studio

Simplicity Customer Interaction Studio provides a potent tool for the marketer who is comfortable operating in a sophisticated direct marketing environment.

Sales Force Automation

Simplicity Sales Force allows today's Handheld Business Devices to achieve real-time data processing required to replace representatives' laptops and remote users' desktops. Powerful, technology-in-you-palm is now a reality.

Call Centre

Simplicity Call Centre delivers on in-bound and out-bound features for telemarketers that have been promised for years, Call Centre is a database engine that is driven by natural teleconversation - rather than a system that inflicts simple questions, and demands facile responses.

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